With a mission to help organizations offer their workforce a delightful experience in availing medical care, the firm architects a pioneering platform, Comp-Insights, which can easily be integrated into the client’s IT infrastructure. The platform not only gives visibility into real-time data but automatically triggers notifications to keep stakeholders informed of the current claim statuses. “The AI-enabled engine in the platform allows employers to evaluate and assess claims cases and compare them with past data of similar cases to ascertain the actual cost of medical care,” says Dampier. If the claim crosses a threshold, it automatically alert steam members and management. Once the clients are informed of status of the claim, they can immediately take pinpointed action on it.
CompAlliance’s competitive edge springs from a strong customer-centric approach and technological advancements in workflow solutions. The firm follows a collaborative approach to comprehend the needs and modus operandi of its clients before approaching them with a solution. Once the firm has a deep understanding of the client’s business environment, it plugs the proprietary middleware into the client’s IT infrastructure for a seamless workflow between the client and its partners. As a result, it rids clients of investing additional resources to make any further adjustments. “We hold quarterly meetings with clients to address the challenges concerning the solution, and if the need be, we can add additional custom workflow, UI, or reporting features depending on the client requirements,” expresses Dampier.
“Through our growth not only organically but through key acquisitions, CompAlliance is posed to assist our clients from farm to table. With multiple in-house software platforms, custom EDI development workflows, and our analytics platform; I am confident in our ability to serve effectively,” ends Dampier.